Every business runs on documents. Invoices, contracts, correspondence, HR records, compliance files -- the list is endless. Yet many organisations still rely on manual processes, shared drives, and email attachments to manage these critical assets. The result is wasted time, lost documents, compliance risk, and frustrated staff. DocFlow, Mastercopy's document management platform, is designed to solve these problems.
What Is DocFlow?
DocFlow is a comprehensive document management system built by Mastercopy to meet the needs of UK businesses. It combines intelligent document capture, secure storage, powerful search, and workflow automation in a single platform. Whether you need to digitise paper files, automate invoice processing, or ensure regulatory compliance, DocFlow provides the tools to do it efficiently.
Intelligent Document Capture
DocFlow captures documents from multiple sources: scanners, multifunction printers, email, desktop applications, and mobile devices. The platform uses optical character recognition and intelligent classification to automatically identify document types, extract key data such as dates, reference numbers, and amounts, and file documents in the correct location without manual intervention.
For businesses that process high volumes of incoming paper, this capability alone can save hours each week. Instead of staff manually sorting, filing, and data-entering documents, DocFlow handles the heavy lifting and lets your team focus on higher-value work.
Secure Cloud Storage
Documents stored in DocFlow are encrypted at rest and in transit. Access is controlled through role-based permissions, ensuring that only authorised users can view, edit, or delete specific documents. Full audit trails record every action taken on every document, providing the transparency needed for regulatory compliance and internal governance.
DocFlow supports both cloud and hybrid deployment models. Cloud hosting provides the benefits of automatic updates, disaster recovery, and access from anywhere. Hybrid deployments allow businesses to keep certain data on-premise while leveraging the cloud for backup and remote access.
Powerful Search
Finding a specific document in a shared drive or filing cabinet can take minutes or even hours. DocFlow's full-text search capability lets users find any document in seconds, regardless of where or when it was stored. Search by keyword, date range, document type, metadata, or any combination of criteria. The result is instant access to the information your team needs.
Workflow Automation
DocFlow automates document-driven processes such as invoice approval, contract review, and compliance sign-off. Define your workflow once, and DocFlow routes documents to the right people at the right time, with automatic reminders and escalations for overdue tasks. Managers get real-time visibility into where documents are in the process and can identify bottlenecks before they cause delays.
Automated workflows reduce errors, speed up processing times, and create a consistent, auditable process that satisfies both internal stakeholders and external regulators.
Integration With Your Existing Systems
DocFlow integrates with the tools your business already uses. Connect it to your accounting software, CRM, ERP, or email platform to create a seamless flow of information between systems. For example, scanned invoices can be automatically matched to purchase orders in your accounting system, with discrepancies flagged for human review. This level of integration eliminates duplicate data entry and ensures consistency across your business.
Who Benefits From DocFlow?
DocFlow is used by businesses across a wide range of sectors, including accountancy, legal, manufacturing, education, and healthcare. Any organisation that deals with significant volumes of documents and needs to ensure security, compliance, and efficiency can benefit. Mastercopy works with each client to configure DocFlow to their specific requirements, ensuring maximum value from day one.
Get a Demo
If you would like to see DocFlow in action, contact Mastercopy on 01642 750404 or email sales@mastercopy.co.uk. We offer free demonstrations and can provide a tailored proposal based on your document management needs.